Security Awareness Training

Finding it hard to navigate the security awareness landscape? A two-day course offering theory, practice and a tool box to keep.

In this two-day course you will learn to identify human risk in your organisation and how to tackle it. With the help of numerous case studies and the guidance of the lecturers, you will learn how to plan, initiate and run a security awareness programme to change behaviour in the long term. You will practice how to communicate the importance of managing human risk effectively to relevant stakeholders and how to form alliances to get support across your organisation. 

Earn CPE 3.75 credits per day. 




Participants will learn:

  • to identify, evaluate and tackle the human factor in cyber risk adequately and align it with the overall security risk management efforts.
  • to communicate the importance of managing human risk effectively to management.
  • to navigate the security awareness landscape: have a broad understanding of the tool box of effective measures and skills that will change users' attitudes and behaviours in the long term.
  • how to plan and initiate a security awareness programme, and to get the relevant stakeholders on board.
  • to tailor security education measures to specific target groups, using appropriate language and means to effectively convey the message, engage the audience and promote behaviour change.

The content is tailored to people who are responsible for or involved in running security awareness programmes.

We welcome people from different professional backgrounds. No in-depth knowledge of communications, marketing, psychology, pedagogy or IT security needed.

23-24 November 2023

SWITCH, Werdstr. 2, 8004 Zurich

The first day will lay the theoretical foundations and equip you with a tool box for the second day of practical workshops led by different practitioners. It is possible to only participate on the first day.

Two days
theory & practice
First day only
Standard 3'000 CHF 2'500 CHF
Higher education sector 2'000 CHF 1’800 CHF
Other SWITCH customers 2'400 CHF  2’000 CHF

The classroom language and all materials will be in English.


Addressing the human factor successfully requires an interdisciplinary approach that can seem overwhelming at first. We've been asked many times where to start or how to improve security awareness programmes. This training is one of our answers.

Katja Dörlemann, Security Awareness Expert

Katja supports the Swiss education, research and innovation community in dealing with the human factor in information security. By organizing and participating in events, podcasts and other national cyber security initiatives, she promotes knowledge sharing and networking among experts in the field to advance the topic of security awareness.

Katja has been gaining experience in the field of security awareness for more than 10 years and holds a PhD in General and Comparative Literature from the University of Zurich.

Cornelia Puhze, Security Awareness & Communications Expert

As part of SWITCH-CERT, Cornelia supports the Swiss education, research and innovation community in managing the human risk in information security. Her aim is to help change the perception of cybersecurity and drive behaviour change by empowering people with knowledge and skills.

Cornelia is educated to postgraduate level in multilingual, corporate and political communications and has a background in language teaching.



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